Privacy Policy &
Data Protection Commitment

Introduction & Scope

This Privacy Policy outlines how Maxzone Computer Consultancy ("Maxzone", "we", "us", or "our"), officially incorporated in 2003 with foundational software roots dating back to 1990 in Sharjah, United Arab Emirates, collects, manages, and safeguards your corporate and personal information.

This policy applies to all users of our corporate website (maxzone.ae), bespoke software solutions, cloud server management services, and our flagship general enterprise resource planning software, AccountsPro (including the native high-throughput desktop application and the Progressive Web App).

Information We Collect

Depending on whether you visit our informational website or utilize our hosted enterprise solutions, we process distinct categories of data:

• Direct Inquiries & Contact Data: Name, corporate email address, corporate telephone number, business trade name, and specific project inquiries submitted through our consultation forms.
• Enterprise ERP Operational Data (AccountsPro): Transactional records, customer ledgers, accounts payable/receivable balances, inventory stock levels, manufacturing bill of materials (BOM), and employee payroll details (including basic salary, allowances, and IBAN numbers for UAE Wages Protection System SIF generation).
• Technical Telemetry & Session Logs: System IP addresses, operating system version, browser user-agent tokens, error diagnostics, and timestamps collected solely to maintain 99.9% cloud server uptime and ensure authorized access.

Purpose of Processing

We process information strictly on lawful and contractual grounds to:

• Deliver, configure, and maintain bespoke enterprise software applications and relational database clusters.
• Power core AccountsPro ERP capabilities, including multi-currency general ledgers, inventory synchronization across regional warehouses, and manufacturing work-center routings.
• Automate UAE Federal Tax Authority (FTA) 5% VAT calculations, compliant tax invoices, and Form 201 return filings.
• Automate enterprise payroll calculations, salary structures, leave accounting, and statutory gratuity provisioning.
• Provide dedicated on-site and remote technical support from our engineering headquarters in Sharjah, UAE.

UAE Statutory Compliance & E-Invoicing Standards

Maxzone Computer Consultancy operates under the legal framework of the United Arab Emirates. Our architecture and operations strictly align with:

Data Security & UAE Data Sovereignty

Enterprise software holds the core lifeblood of your business. We implement defense-in-depth security measures to protect client records against unauthorized access, alteration, or disruption:

• Data Encryption: All data transmitted to AccountsPro Web PWA or managed APIs is shielded via TLS 1.3 with high-grade cryptographic cipher suites. Stored database volumes are protected with AES-256 hardware encryption.
• UAE On-Soil Hosting: Managed cloud server clusters are deployed within Tier-3 UAE data centers, guaranteeing that client records remain within national borders in accordance with UAE sovereign data residency standards.
• Role-Based Access Control (RBAC): Granular authorization hierarchies ensure employees only access data strictly necessary for their assigned organizational duties.
• Disaster Recovery & Snapshots: Automated incremental backups are performed with scheduled snapshot redundancy and rapid disaster recovery capabilities.

Third-Party Integrations & Disclosure

Maxzone does not sell, lease, or monetize your company or customer records to third parties.

Data exchange occurs strictly when explicitly requested by our clients through configured API integration modules, including:

• Accredited UAE Corporate Banking portals for commercial transaction settlement.
• Licensed UAE Payment Gateways (e.g., Network International, Stripe, Telr) for customer credit card processing.
• Accredited Peppol Service Points for upcoming B2B/B2G electronic tax invoice dispatch.
• Lawful disclosure when mandated by UAE governmental or judicial authorities in accordance with state regulations.

Data Retention & Disposal

Enterprise transactional data processed through AccountsPro is retained for the statutory period mandated by UAE commercial law and FTA tax regulations (typically a minimum of 5 years for tax invoices and accounting records).

Upon termination of software service contracts or cloud management agreements, clients receive complete SQL database dumps, following which client records are permanently sanitized and purged from primary and backup storage arrays in accordance with certified data wiping standards.

Your Data Protection Rights

Under UAE Federal Decree-Law No. 45 of 2021, data owners maintain specific statutory rights regarding their personal information:

• Right of Access: You may request confirmation of whether your data is being processed and obtain a copy.
• Right to Rectification: You may request immediate correction of inaccurate or incomplete records.
• Right to Erasure: You may request data deletion where statutory retention mandates do not require its preservation.
• Right to Restrict Processing: You may object to or limit certain processing operations under specific circumstances.
• Right to Data Portability: You may request an export of your enterprise database in open standard formats (SQL/CSV/XML).

Privacy Inquiries & Data Protection Office

If you have any questions regarding this Privacy Policy, wish to exercise your statutory data rights, or require data compliance documentation for an enterprise audit, please contact our data governance team: